The e-coupon code is expected to be sent within 2 hours after purchase.
However, if the game is undergoing maintenance, delivery may be delayed. Please check whether maintenance is in progress. Once maintenance is completed, purchased coupons will be sent sequentially.
※ If you do not receive your e-coupon, please contact Customer Support.
Additional support may be limited if more than 7 days have passed since the purchase date.
When submitting an inquiry, please provide your name, phone number, and email address.